What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Advice on Jotform Hosted vs Jotform Premium

    Asked by markashton on May 14, 2010 at 07:38 AM


    hi,

     

    I'm trying to make a decision on which product to go on.

     

    My main criteria is to have a degree of seperation from my clients and the jotform environment as I'll effectively design forms and sell onto clients.

     

    The Jotform premium looks a good option but the bottom line is that clients will be able to access data by sharing but will not be able to delete any of their form records and will have to download the same records every time just to acquire any new records, i.e. excel spreadsheet.

     

    This is why the hosted is attractive because I can brand, have seperate user accounts, and they can delete individual records when finished.

     

    Am I correct in my thinking here?

     

    I would be grateful for your advice on which you feel to be most appropriate

     

    Kind Regards mark

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    JotForm Founder

    Answered by aytekin on May 14, 2010 at 09:54 AM
    Yes, I think JotForm Hosted or Application would be a perfect choice for your needs. It will be branded with your logo and you can provide users accounts where they can see their data and delete entries.

    On the other hand, if you get JotForm Premium you can provide your clients with an Excel spreadsheet feed. So, that's also possible but it wouldn't be branded like Hosted or Application.

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    Answered by awong6 on June 27, 2010 at 06:10 PM
    Is version 3 available yet for hosted solutions? Thanks, Andy
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    JotForm Founder

    Answered by aytekin on June 28, 2010 at 10:08 AM
    Unfortunately no. Version 3 is not available as Hosted solution currently.
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    Answered by langley on September 22, 2010 at 05:30 AM

    When will it become avaialble? 

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    JotForm Founder

    Answered by aytekin on September 22, 2010 at 05:53 AM

    We can't say when/if it will be available for licensing at this time. If there is too many request we might make it available for licensing. The version 2 is very stable and smaller. So, it actually works much better as a hosted solution.

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    JotForm Founder

    Answered by aytekin on October 21, 2010 at 07:06 AM

    Update: JotForm Application for v3 is now available for licensing.

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    Answered by langley on October 21, 2010 at 07:57 AM

    I think the demo shown here is still version 2 or am i wrong? http://formsdemo.interlogy.com/

    The interface doesn't look like the one on jotform.com. Am i missing something? Thanks. 

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    Answered by techtriadinc on October 21, 2010 at 11:15 AM

    Please clear this up for me. The Premium account does not allow my web clients to log in and manage their forms but the Professional Account does allow for multiple sub-logins, right? Premium mostly increases the number of submissions my total client base can receive. Is that correct?

    With a Professional Account, does a user see only his own forms or is it an interface that only my firm logs into to produce or edit forms and download data? I know it's branded, but am unsure what that branding "gets" for me. Are there sub-accounts or do users see EVERYONE'S forms when they login?

    Is the purpose of professional mostly for the web firm or so the users can edit their own forms after we create them, buid new forms and download their own data? Or is the purpose of Professional different - other than the greater number of submissions and space allowed?

    I'm a bit confused as to the difference and would like an FAQ about what Premium and Professional do for the web designer who wants to use Jotform for multiple clients.

    Thanks for the clarification. This is an outstanding product and we're eager to use it with more clients.

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    JotForm Founder

    Answered by aytekin on October 21, 2010 at 02:44 PM

    langley: We haven't updated the demo.

    techtriadinc: Professional version does not have sub-accounts. Only one account. However, you can share the reports with your clients.

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    Answered by awong6 on October 21, 2010 at 04:18 PM

    I am signing up for the basic hosted plan today, that will be v3 right?

    Andy

     

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    JotForm Founder

    Answered by aytekin on October 22, 2010 at 07:22 AM

    Yes, it is already setup.

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    Answered by activates on December 02, 2010 at 08:57 PM

    I purchased Hosted Basic a couple days ago.  How can I get in contact with someone to find out what location to point the CNAME to?  thanks ahead of time.

     

    Chris

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    Answered by hasn20 on December 03, 2010 at 01:58 AM

    hi man

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    JotForm Founder

    Answered by aytekin on December 03, 2010 at 04:13 AM

    I sent an email right after your purchase. I think you did not receive it. I just sent another one, please let me know if you do not receive it.

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    Answered by activates on December 03, 2010 at 08:27 AM

    thank you! sorry I missed the email the first time around.  It was in my Spam inbox :( My bad! I'll get the CNAME pointed in the right direction. Thanks for a quality product!

    Chris

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    Answered by markashton on January 01, 2011 at 02:53 PM

    Hi activates,

    How you getting on with the Hosted Basic? I'd be grateful if you'd let me know your experience with it.

    Thanks

    Regards Mark

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    Answered by guest_22815416476053 on October 08, 2012 at 02:01 PM

    hi how to sign in by (test) user on jot form company demo cane you write me by link?

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    JotForm Support

    Answered by EduardoMendez on October 08, 2012 at 02:44 PM

    Hello there

    Please take a look at jotform.com

    Simply create a free account on bottom right side of the page.

    Let us know if you need assistance!