- dolttleAsked on March 15, 2011 at 09:58 PM
Hi, I received the following email, but do not understand it, because I have a premium account with 10 GB of upload space and I haven't even used 1 GB yet. Here is the email:
You have currently reached the limits of your account. Your forms will be disabled Wednesday at 12pm EST. Premium accounts are limited to -2,146,435,072.00 B of upload space.
Upgrade your account today to continue using JotForm; receive submissions, collect payments from your users and have more upload space. Upgrading is quick and easy:
Thanks for using JotForm,
Please check my account. I do not understand why my forms will be disabled. Thank you
- mcullumberAnswered on March 15, 2011 at 10:15 PM
I Received the same email. What's going on?
- pettalkAnswered on March 16, 2011 at 07:34 AM
I have the same email saying I am out of space. I have ZERO uploads, 16 submissions, 7 payments and a Premier account. I have paid for a year's membership (until Jan 2012) but the last time I checked it said my membership expires today!
Disabling all my forms today will have serious consequences for me at this time. I wrote two emails to different email addresses for Interology yesterday but no reply. I've had no reply on here either so am at a loss as to know what to do.
Any suggestions anyone?
- JotForm SupportliyamAnswered on March 16, 2011 at 09:13 AM
Your accounts are no longer in a scheduled downgrade.