The barcode won't download for my form and the link isn't working.

  • FLOCreative
    Asked on March 8, 2019 at 2:53 PM

    Hi There,

    The barcode won't download for my form and the link isn't working.

    Please help


    Thanks

    Jody

  • David JotForm Support Manager
    Replied on March 8, 2019 at 5:59 PM

    I have checked both of your forms(81125685140250 and 81768467977279), and none have a barcode or the Barcode Scanner widget. Could you please let us know what is the form in question? Also, explain further what you mean by "The barcode won't download", you may even share a screenshot to illustrate what you mean: https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum 

  • David JotForm Support Manager
    Replied on March 8, 2019 at 6:03 PM

    May you be referring to the "Download QR Code" sharing option?

    1552086183QRcode Screenshot 10