Submissions: Add an option to show submissions in different languages for multi lingual forms

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    xlc633
    Asked on March 08, 2019 at 10:49 PM

    For the submission, how can i view it in a different language? The default language is in Chinese, so all the submission come back with the questionnaire is in Chinese, but since i have the English translation setup in the builder already, can the submission questions also change to English? Thanks



    This is a re-post of a comment on How to Make Your Forms Multilingual

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    jherwin
    Answered on March 09, 2019 at 04:53 AM

    If the submission data is in Chinese, you will also see it in Chinese. Also, we still do not have a feature to translate other languages into English if the submission is in another language.

    I am sending the thread as a feature request to our backend team for evaluation. We cannot guarantee that the feature will be implemented or cannot provide any time frame for implementation at the moment. However, once we have any information in this regard, you'll be posted here.

    Thank you!

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    xlc633
    Answered on March 10, 2019 at 12:02 AM

    i mean i don't need the answer to be translate, we make it the way the answer going to be yes and no or numerical number, i just need to question to be universal, since we spend sometime with the translation already, just like the user version, that can be switch base on the language selection, please let me know. Thanks 

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    Victoria_K
    Answered on March 10, 2019 at 05:28 AM

    Thank you for additional information. I am updating ticket created by my colleague. We will keep you informed with updates on this matter. 

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    Victoria_K
    Answered on March 10, 2019 at 05:32 AM

    I would also like to let you know that we have an option to set up different PDF templates for every form. I think you could translate one to be used with different form language. Submission information should be then populated to all templates automatically. 

    Here are our guides: 

    How-to-Customize-PDF-Submissions-Report

    How-to-Email-Different-PDF-Document-Templates-Based-on-Users-Answers

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    xlc633
    Answered on March 10, 2019 at 01:13 PM

    Great! The pdf works just fine, thanks 

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    xlc633
    Answered on March 10, 2019 at 01:55 PM

    Another question about this pdf - is the answer filled on the pdf base on the primary language?  or it can be switch around using the 2nd language translation on the setting? Thanks 

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    Victoria_K
    Answered on March 10, 2019 at 03:20 PM

    I'm afraid PDF template will only use the primary language by default. But, you can duplicate the template to be used for different form language and to translate all fields labels manually. 

    The feature request was submitted, so when we get a better option, we will notify you right away. 

    If you face difficulties while working with PDF editor, do not hesitate to contact us.