Form submissions are not shown in the JotForm submission page

  • Jen_Lla
    Asked on March 9, 2019 at 9:20 AM

    Hi, I have made a registration form. I have had a couple of people fill the form and submit. 2 of the 5 people have have submitted the form, received the form submitted page but jotform does not register that the form was submitted. Not sure what the problem. Help?

    Jen Llamas


  • roneet
    Replied on March 9, 2019 at 10:02 AM

    Since there are so many Forms so I am not able to identify the Form which has this issue. Please let us know the Form URL so that we can have a look at it.

    Thanks.

  • Jen_Lla
    Replied on March 9, 2019 at 10:05 AM

     I am sorry. I thought I attached a link.

    https://form.jotform.com/90625876249166


  • roneet
    Replied on March 9, 2019 at 10:21 AM

    On testing the Form, it was submitted successfully and was shown on your submission page as well.

    https://www.jotform.com/submissions/90625876249166

    Have you embedded the Form on any website? If yes, then please provide the URL of the website so that we can test and investigate further.

    Thanks.