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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Jotform.us Security Error Warning

    Asked by sloanp on February 06, 2013 at 07:03 PM

    When clicking on my form link Chrome says:

    "This is probably not the site you are looking for!

    You attempted to reach www.jotform.us, but instead you actually reached a server identifying itself assecure.jotform.com."

    It appears that all the secure jotforms using the https://secure.jotform.us/form/xxxxxxxxxxxx  format work okay but the ones using the https://www.jotform.us/form/xxxxxxxxxxxxx format get the message in Chrome and don't work on IE either.

    Last year when I had a similar problem I went through and changed all the form links. About 200 images are encrypted and had to be editted then re-encrypted-took 2 days. Please tell me this issue is temporary and the https:www.jotform will still work. Thanks.   



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    JotForm Support

    Answered by EltonCris on February 06, 2013 at 11:57 PM


    I was able to replicate the problem. I'll submit this to our higher team for a quick resolution. We'll let you know once https://www.jotform.us is back again. We'd suggest to stay on https://secure for now.

    Our apologies for the inconveniences caused. 

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    Chief Technology Officer

    Answered by eee on February 12, 2013 at 09:16 AM


    Problem has been solved,

    Kindest Regards,