- sloanpAsked on February 06, 2013 at 07:03 PM
When clicking on my form link Chrome says:
"This is probably not the site you are looking for!
You attempted to reach www.jotform.us, but instead you actually reached a server identifying itself assecure.jotform.com."
It appears that all the secure jotforms using the https://secure.jotform.us/form/xxxxxxxxxxxx format work okay but the ones using the https://www.jotform.us/form/xxxxxxxxxxxxx format get the message in Chrome and don't work on IE either.
Last year when I had a similar problem I went through and changed all the form links. About 200 images are encrypted and had to be editted then re-encrypted-took 2 days. Please tell me this issue is temporary and the https:www.jotform will still work. Thanks.
- JotForm SupportEltonCrisAnswered on February 06, 2013 at 11:57 PM
I was able to replicate the problem. I'll submit this to our higher team for a quick resolution. We'll let you know once https://www.jotform.us is back again. We'd suggest to stay on https://secure for now.
Our apologies for the inconveniences caused.
- Chief Technology OfficereeeAnswered on February 12, 2013 at 09:16 AM
Problem has been solved,