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    How do you edit the recipient email address?

    Asked by babyboss786 on March 16, 2011 at 03:21 AM


    I have created two forms.

    I have two websites,

    www.seatbeltclip.co.za and www.thepowerbalance.co.za

    order@seatbeltclip.co.za and sales@thepowerbalance.co.za

    how do i do to set the email up for above two websites.


    thank you

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    JotForm Support

    Answered by abajan on March 16, 2011 at 03:54 AM

    Hi babyboss786

    Thanks for asking. Regarding the seatbeltclip site, load the form in your form builder and while on the "Setup & Embed" tab:

    1. Click "Email Alerts"

    2. Click "Notification"

    3. Click "Reply-To and Recipient Settings"

    4. On the envelope, change the "Recipient E-mail" to order@seatbeltclip.co.za

    5. Click "Next"

    6. Click "Test Email"

    7. Click "OK"

    8. Check the inbox at the above address for a message titled "(TEST) New submission: {form_tile}"

    7. If the submission was successful, click "Finish" and save your change

    8. If you did not receive the message in step 8, check to make sure that the email address in the Recipient E-mail field was typed correctly.

    Follow the above procedure for the other form, substituting sales@thepowerbalance.co.za for order@seatbeltclip.co.za in the Recipient E-mail field.

    For additional information on configuring email alerts, please see these topics in our User Guide. Incidentally, a PDF version of the Guide is also available.

    Please feel free to pose additional querries to our support team. We will be glad to assist as best as we can.