Facebook page like widget is not working in my form

  • mws19
    Asked on March 10, 2019 at 4:53 PM

    Hi

    I want to integrate facebook page LIKE widget in one multi-step form, but even after adding widget / using TEXT section and various facebook links & codes - it does not work. 

    I also followed the steps mentioned on your help page : https://www.jotform.com/help/88-Adding-Facebook-Like-Button-to-a-Form

    My facebookpage is https://facebook.com/mywowstuffs

    Please help.


  • Welvin Support Team Lead
    Replied on March 10, 2019 at 6:03 PM

    We have the Facebook like box widget (https://widgets.jotform.com/widget/facebook_like_box), and you are using this in the form already. 

    15522553122019 03 11 003 Screenshot 10

    Make sure that you are not blocking Social Media boxes with your Adblockers and security settings on apps, browser or native installed to see the widget. 

  • mws19
    Replied on March 10, 2019 at 9:43 PM
    Hi Welvin
    Thanks for your email.
    I have updated code for form on my site. FORM AS POP UP.. ( I tried other
    options as well, no one worked after putting code in Body section of my
    website home page )
    But I do not see any pop up form coming on my webpages.
    My website is : http://mywowstuff.com
    My jotform url: https://form.jotform.com/mws19/test
    Please guide how to resolve this issue.
    Thanks
    Mywowstuff Team
    ...
  • Kiran Support Team Lead
    Replied on March 11, 2019 at 3:26 AM

    As I check your account, it has been suspended due to content related to money making programs or ads which is not allowed. Please go through our Terms of usage for more information. In order to activate your account, it is required for you to agree with our terms of usage and agree to delete the guilty fields on the form. Please confirm so that we can delete the guilty forms from the account and activate your account. 

    With regard the Facebook widget, it is working normally at our end. As we check your Facebook page, it seems to be there is an issue with it and you may need to check the Facebook page.  

    Thanks!

  • mws19
    Replied on March 11, 2019 at 11:43 AM
    HI Kiran
    Thanks for your email. We were just testing the forms, and we did not know
    the terms of use. We are sorry if someone from our end violated any policy
    of yours.
    Please activate account, do needful and remove whatever you find that is
    against Jotform policy.
    Thanks for your guidance.
    Regards
    Mywowstuff Team
    ...
  • ktyaguirre
    Replied on March 11, 2019 at 1:57 PM

    We have reactivated your account and whitelisted your IP.

    Please try to login.

    Thank you