What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    can't log in from computer

    Asked by jim donahoe on February 06, 2013 at 08:48 PM

    can't log in from my Dell notebook (Windows 7) computer, I can log in from iPad but my forms are not present. I did what was suggested last time by clearing the cache and that worked once, but not now.

    I need this to work for my business. please let me know the most reliable way to log in.

     

    Thanks!

     

    Jim D.

  • Profile Image
    JotForm Support

    Answered by EltonCris on February 07, 2013 at 12:14 AM

    Hi Jim,

    When you say you can't login, are you seeing any error on the login form? Or in which particular part of the login form you are having problem? I would suggest to try it here as well. http://www.jotform.us/login. Try using updated browsers as well like FireFox and Chrome, in most cases the problem is related to the browser.

    Please update us. Thanks!