can't log in from computer

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    jim donahoe
    Asked on February 06, 2013 at 08:48 PM

    can't log in from my Dell notebook (Windows 7) computer, I can log in from iPad but my forms are not present. I did what was suggested last time by clearing the cache and that worked once, but not now.

    I need this to work for my business. please let me know the most reliable way to log in.

     

    Thanks!

     

    Jim D.

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    EltonCris
    Answered on February 07, 2013 at 12:14 AM

    Hi Jim,

    When you say you can't login, are you seeing any error on the login form? Or in which particular part of the login form you are having problem? I would suggest to try it here as well. http://www.jotform.us/login. Try using updated browsers as well like FireFox and Chrome, in most cases the problem is related to the browser.

    Please update us. Thanks!