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eSupportAnimalsAsked on March 10, 2019 at 9:28 PM
Hello, we are having 2 issues with our form. Three of our longer questions in the form are being cut off. I tried applying CSS and that didn't work. Can you fix this please?
Also, after you submit this form, it doesn't bounce back to the top of the page, showing the Thank You message. So it just looks like you are staring at a blank page. How can we fix this? Thank you! -
Nik_CReplied on March 11, 2019 at 3:25 AM
I'm not able to replicate the issue with form being cut off:
Regarding the not scrolling to top, please try re-embedding your formby using the iFrame code below:
<iframe id="JotFormIFrame-90085517935160" onDISABLEDload="window.parent.scrollTo(0,0)" allowtransparency="true" allowfullscreen="true" allow="geolocation; microphone; camera" src="https://form.jotform.com/90085517935160" frameborder="0" style="width: 1px; min-width: 100%; height:539px; border:none;" scrolling="no" > </iframe>
Thank you!
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ArrayofColorReplied on March 14, 2019 at 3:43 PM
Hello, I responded to the email and haven't heard back. The cut off issues are here:
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Nik_CReplied on March 14, 2019 at 4:57 PM
I'm sorry but we didn't receive your previous response.
I inserted the below CSS:
.form-label {
width: 85%!important;
}
Please check if your form looks properly now.
Thank you!