Autoresponder with PDF Ticket depend on numbers

  • Auerehuus
    Asked on March 11, 2019 at 3:23 AM
    In the autoresponder will ad a PDF Ticket. One Tickets gives one page A4 PDF. But what is when somebody want to buy 3 Tickets? Can you help me with that so the numbers of tickets is the same like numbers of pages tickets? In case of 3 Tickets there should be 3 pages, all with the same content. Best would be when the field "Bestellung Code" would be different, but it is not nessesary. Is this possible?
  • BJoanna
    Replied on March 11, 2019 at 5:28 AM

    If I understood correctly you want to attach a PDF report with a different number of pages based on the selected number of tickets. To achieve that you will have to create 5 PDF reports, one of each ticket option and 5 Autoresponder Emails. You will then have to attach a different PDF report to each Autoresponder Email and set conditions to send appropriate Autoresponder Email based on the selected number of tickets. For example, if 3 tickets are selected, you should set a condition to send the Autoresponder Email that has attached PDF report with 3 pages. 

    How to Send Email Based on User's Answer

    You can customize your PDF reports and add page breaks. 

    How to Customize PDF Submissions Report

    To show a different "Bestellung Code" on each page, you will need to add 5 Random Value Generator widgets to your form. If you do so, all 5 widgets will be shown inside of your PDF reports and you will have to remove them from the reports where they should not be shown. For example, you will need to remove Bestellung Codes #4 and #5 from the PDF report that will have only 3 pages. 

  • Auerehuus
    Replied on March 11, 2019 at 10:38 AM

    thanks, I try to setup, but till now I don't get it work.

  • BJoanna
    Replied on March 11, 2019 at 11:44 AM

    Please give it a try and let us know if you have any issues.

    Please note that you need to add the submit button to your form. Without the submit button the form cannot be submitted. 

    1552319012submit Screenshot 10

  • Auerehuus
    Replied on March 11, 2019 at 11:58 AM

    I tried do understand the process and created an example form. But in any way it doesn't work. Can you look what is wrong? https://form.jotformeu.com/90693598215367

    I receive no email, but I don't know why?

     

  • BJoanna
    Replied on March 11, 2019 at 1:16 PM

    The value of the Email field you added to your conditions is not correct. The value of your email field is {email}, not {E-Mail}.

    1552324023emailvalue Screenshot 10

    1552324081emailvalue1 Screenshot 21

    How to Find Field IDs and Names