How can I change the payment method for my plan payment?

  • TopHandFoundation
    Asked on March 11, 2019 at 9:59 AM
  • Ashwin JotForm Support
    Replied on March 11, 2019 at 11:53 AM

    I did check your account and found that you have paid through your PayPal account. To change to any other payment method, your PayPal subscription needs to be cancelled. Once your PayPal subscription is cancelled and your account is downgraded to free plan, then you will be able to upgrade your account again with desired payment method.

    The following guide should help you how to cancel your PayPal subscription:   https://www.jotform.com/help/336-How-Can-I-Cancel-My-PayPal-Subscription

    Hope this helps.

    Do get back to us if you have any questions.