Request for payment integration for Pineapple Payments

  • Profile Image
    Adam OHare 
    Asked on March 11, 2019 at 11:27 AM

    Hi Jot Form,


    Pineapple Payments has been approached by a couple of political fundraisers that want to use a dynamic form in conjunction with our payment gateway.  Is it possible for Jot Form to integrate to our platform for processing credit/debit and ACH transactions?

  • Profile Image
    david
    Answered on March 11, 2019 at 01:28 PM

    We do not currently offer an integration for Pineapple Payments.  We do offer intergrations for several other payment processors:

    https://www.jotform.com/help/47-Order-Form-Basics/

    But not for Pineapple Payments.  I will forward this to our development team to see if there is any demand for such an integration.  If there are any updates to this request, we will let you know here in this thread.

  • Profile Image
    Adam OHare 
    Answered on March 11, 2019 at 01:50 PM

    I realize that Pineapple Gateway is not a current option.  I'm inquiring to see if it can be integrated.  It's important for some of our pending sales opportunities and its worth paying for if there are development fees.  Is there someone I can contact directly to discuss the details?

  • Profile Image
    david
    Answered on March 11, 2019 at 01:54 PM

    I forwarded your request to our development team for consideration.  Usually integrations are added based on overall demand for the feature.  Requests that only accommodate a few users or that are very specific tend to not be added due to the cost of developing the integration versus the revenue it would generate.  The question would not be can the integration be added, it is more if there is enough demand to warrant the resources it would require to add it.