Why does my account keep saying that I'm over quota even though my usage is below the limits?

  • Profile Image
    bmanhas
    Asked on March 11, 2019 at 05:13 PM

    i'm not sure why but my account keeps saying i'm over quota, i've deleted everything i can to get under and i don't see the issue, can someone please help.

  • Profile Image
    Jim_R
    Answered on March 11, 2019 at 07:04 PM

    Sorry about that @bmanhas - I guess you're trying to get below the 10GB threshold for your account's file uploads. Your current usage shows 9.95GB. I recalculated your usage limit for the file upload storage and you're all good. The overlimit status in your account should be gone now.