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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    JotForm Account Over Quota

    Asked by HIPconference on March 16, 2011 at 08:20 AM

    Just in case one needs their own question to get something addressed...I received the same email as many others did about being over my upload quota, and am nowhere near any of my quotas. I have emailed, tweeted, and now written here, and I would love confirmation that this is a known glitch and won't cut my service at noon.

    Heather

    p.p1 {margin: 0.0px 0.0px 0.0px 0.0px; font: 14.0px Verdana; color: #333233} p.p2 {margin: 0.0px 0.0px 0.0px 0.0px; font: 14.0px Verdana; color: #333233; min-height: 17.0px} p.p3 {margin: 0.0px 0.0px 0.0px 0.0px; font: 14.0px Verdana; color: #2f00ee} span.s1 {text-decoration: underline ; color: #2f00ee} span.s2 {text-decoration: underline} td.td1 {width: 638.0px; max-width: 638.0px; background-color: #ffffff; margin: 0.5px 0.5px 0.5px 0.5px; padding: 30.0px 30.0px 30.0px 30.0px}

    Dear HIPconference, 

     

    You have currently reached the limits of your account. Your forms will be disabled Wednesday at 12pm EST. Premium accounts are limited to -2,146,435,072.00 B of upload space. 

     

    Upgrade your account today to continue using JotForm; receive submissions, collect payments from your users and have more upload space. Upgrading is quick and easy:

    http://www.jotform.com/upgrade?username=HIPconference

     

    Thanks for using JotForm, 

     

    JotForm Team

    http://www.jotform.com/

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    JotForm Support

    Answered by liyam on March 16, 2011 at 09:23 AM

    Hello,

    We have submitted a ticket in regards to this matter.

    Your account is also not in schedule downgrade.

    Thanks.