How to hide or skip pages based on the selected field?

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    anne.phelps
    Asked on March 11, 2019 at 07:56 PM

    I've successfully created a form. On page 3 is a list of items the customer can choose from. Based on these selections, the form successfully skips to the related part. However, there are multiple "back next" pages in between. It would be helpful if you would look at my form. Is there a way to suppress these extra "back next" pages?

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    Kiran
    Answered on March 11, 2019 at 10:23 PM

    You may setup conditions on the form to skip or hide the pages on your form. Please refer to the guide below that can help you with this.

    https://www.jotform.com/help/350-How-to-Skip-Pages-Using-Conditional-Logic

    Thanks!

  • Profile Image
    anne.phelps
    Answered on March 14, 2019 at 01:43 PM
    I believe I have tried every combination possible and I am still unhappy
    with the results.
    https://www.jotform.com/build/90675249401155
    This is the link to my form.
    If the customer checks Cake and Cupcakes, they get a "Back Next" for every
    page that is skipped.
    Please tell me how to fix this.
    I first tried using the Skip to/Hide which did not work. I'm using the
    Show/Hide, which to a degree is somewhat successful.
    I am beyond frustrated now and about to call it quits with Jotform.
    Anne Phelps
    Girl Friday Baked Goods
    47 Hill St, Wilsonville AL 35186
    205-540-3663
    ...
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    jonathan
    Answered on March 14, 2019 at 05:44 PM

    Unfortunately there is a flaw in the way you have designed your form. The multiple checkboxes for selecting options actually do not have any effect on the Skip Conditions.

    1552599441zzz 2019-03-15 05.35.23.png


    Example if multiple options were selected (i.e. Cakes(3), Cookies(4), Cupcakes(6)), the Skip Page condition logic will be conflicting as currently the form is just on Page 2...

    if you click Next it will not be able to jump to pages 3,4, and 6 all at the same time.

    An easier method is to prompt the user if they want to Skip page while they were on the page they selected.

    Example if in Cakes (page 3), ask if they want to proceed to page 9 right away or if they want to continue to next page (Cookies)

    1552599727zzz 2019-03-15 05.35.58.png


    Please test my demo form https://www.jotform.com/90726549595977

    For each option, I added the choice to skip to page 9 or not.

    Let us know if this will not work for you.