e-mail don't send.

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    majkov
    Asked on February 07, 2013 at 03:57 AM

    Your service don't send email about completion of form.

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    Welvin
    Answered on February 07, 2013 at 04:47 AM

    Hi,

    That is because your email address is IN our bounce list with the following result and reason(s);

    Result: 

    mao@polimetal.ru is IN the bounce list  

    Reason(s) : 5.1.0 - Unknown address error 530-'5.7.1 Client was not authenticated'

    Please check this guide on how to prevent this from happening again:

    How to setup email alerts to prevent "emails not being received" issues

     

    I have now removed your email address from the said list so it should be working fine now.

    Thanks

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    majkov
    Answered on February 07, 2013 at 04:50 AM

    ooo... yes. it's did't work at 2 weeks ago. Now my exchange server working very well.

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    Welvin
    Answered on February 07, 2013 at 05:24 AM

    Great! Feel free to contact us again for any issues. Have a great day!