- majkovAsked on February 07, 2013 at 03:57 AM
Your service don't send email about completion of form.
- JotForm SupportWelvinAnswered on February 07, 2013 at 04:47 AM
That is because your email address is IN our bounce list with the following result and reason(s);
email@example.com is IN the bounce list
Reason(s) : 5.1.0 - Unknown address error 530-'5.7.1 Client was not authenticated'
Please check this guide on how to prevent this from happening again:
I have now removed your email address from the said list so it should be working fine now.
- majkovAnswered on February 07, 2013 at 04:50 AM
ooo... yes. it's did't work at 2 weeks ago. Now my exchange server working very well.
- JotForm SupportWelvinAnswered on February 07, 2013 at 05:24 AM
Great! Feel free to contact us again for any issues. Have a great day!