How to send email based on user's answer?

  • canfitproreg
    Asked on March 12, 2019 at 9:31 AM

    Hello, 


    Im wondering if a customer makes selection "A" from a dropdown if this can alter the recipient email address. Then if they select "B" it'll send to a different email address?

    Hoping this makes sense to you, 


    Thanks


  • Nick_So
    Replied on March 12, 2019 at 11:36 AM

    Yes, you can achieve this by setting up a Change E-Mail Recipient condition.


    1552404152The Easiest Online Form Builde Screenshot 10

    You can set up below condition:

    1552404418The Easiest Online Form Builde Screenshot 21

    You can set up the same condition for the other option as well. You can also refer to the guide below for more details:

    https://www.jotform.com/help/167-How-to-Send-Email-Based-on-User-s-Answer

    Let me know if you have any difficulties in this and need any help from my end.