How to send email based on user's answer?

  • Profile Image
    canfitproreg
    Asked on March 12, 2019 at 09:31 AM

    Hello, 


    Im wondering if a customer makes selection "A" from a dropdown if this can alter the recipient email address. Then if they select "B" it'll send to a different email address?

    Hoping this makes sense to you, 


    Thanks


  • Profile Image
    Nick_So
    Answered on March 12, 2019 at 11:36 AM

    Yes, you can achieve this by setting up a Change E-Mail Recipient condition.


    1552404152The Easiest Online Form Builde

    You can set up below condition:

    1552404418The Easiest Online Form Builde

    You can set up the same condition for the other option as well. You can also refer to the guide below for more details:

    https://www.jotform.com/help/167-How-to-Send-Email-Based-on-User-s-Answer

    Let me know if you have any difficulties in this and need any help from my end.