Upgrading the Form Space?

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    Asked on March 12, 2019 at 03:16 PM

    We have received an alert that our account has run out of space so we will upgrade to a higher level with more monthly submissions. I want to know if the past 2 days submissions that may have been filled out. Will they be returned to us if we upgrade to a higher level today?

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    Answered on March 12, 2019 at 04:38 PM

    I see that your account was overlimit because of form views limit. I'm afraid the forms were disabled until you have upgraded, so users could not fill them out. 

    Please review the following guide for more information: Form-View-Limits-What-Is-It-All-About

    At the moment your account is in a good standing, so you will be able to receive new submissions without problems. 

    We will be glad to assist if you need more help, just let us know.