My form is deleted

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    Magdalena
    Asked on February 07, 2013 at 08:17 AM

    Hello,

    I have a problem. My form http://form.jotformeu.com/form/30132824152341 is dleted but i dont know how.  I dont recieve any forms:(

    Please help me!

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    Magipalms
    Answered on February 07, 2013 at 08:34 AM

    Hi, everyting is ok now, but i dont recieve notifications in my e-mail box.

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    gori-mathew
    Answered on February 07, 2013 at 10:24 AM

     

    @Magipalms

    A picture is worth a 100 words.

    Hopefully this helps explain what you have got wrong.

     

    Can you try those suggested fixed and let us know if any problems remain?

    Thanks
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    pinoytech
    Answered on February 07, 2013 at 10:34 AM

    Hi Magipalms,

    Sorry for the inconvenience tha may have caused. Your form's email recipient is in our bounce list upon checking and I've remove it for you. It should be working fine now.

    Result: magdalena@eldorado.bg is IN the bounce list  

    Reason(s) : 5.1.0 - Unknown address error 554-'5.7.1 Service unavailable; Client host [=199.127.232.132] blocked using dnsbl.sorbs.net; Listed at SORBS, see: http:=//www.sorbs.net/lookup.shtml?199.127.232.132 (host is currently spamming an=d host has sent spam recently)'

    You might consider checking this article also on how to prevent emails not being received for more details.

    If you'll need further assistance, do let us know.

    Thank you!

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    Magipalms
    Answered on February 07, 2013 at 10:43 AM
    Hi,
    Thank you very much! Everything is working properly now.
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    pinoytech
    Answered on February 07, 2013 at 11:04 AM

    It's my pleasure. Thank you for using JotForm and have a great day!