What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My form is deleted

    Asked by Magdalena on February 07, 2013 at 08:17 AM

    Hello,

    I have a problem. My form http://form.jotformeu.com/form/30132824152341 is dleted but i dont know how.  I dont recieve any forms:(

    Please help me!

    Page URL:
    formhttp://form.jotformeu.com/form/30132824152341

  • Profile Image

    Answered by Magipalms on February 07, 2013 at 08:34 AM

    Hi, everyting is ok now, but i dont recieve notifications in my e-mail box.

  • Profile Image

    Answered by gori-mathew on February 07, 2013 at 10:24 AM

     

    @Magipalms

    A picture is worth a 100 words.

    Hopefully this helps explain what you have got wrong.

     

    Can you try those suggested fixed and let us know if any problems remain?

    Thanks
  • Profile Image

    Answered by pinoytech on February 07, 2013 at 10:34 AM

    Hi Magipalms,

    Sorry for the inconvenience tha may have caused. Your form's email recipient is in our bounce list upon checking and I've remove it for you. It should be working fine now.

    Result: magdalena@eldorado.bg is IN the bounce list  

    Reason(s) : 5.1.0 - Unknown address error 554-'5.7.1 Service unavailable; Client host [=199.127.232.132] blocked using dnsbl.sorbs.net; Listed at SORBS, see: http:=//www.sorbs.net/lookup.shtml?199.127.232.132 (host is currently spamming an=d host has sent spam recently)'

    You might consider checking this article also on how to prevent emails not being received for more details.

    If you'll need further assistance, do let us know.

    Thank you!

  • Profile Image

    Answered by Magipalms on February 07, 2013 at 10:43 AM
    Hi,
    Thank you very much! Everything is working properly now.
  • Profile Image

    Answered by pinoytech on February 07, 2013 at 11:04 AM

    It's my pleasure. Thank you for using JotForm and have a great day!