- wvdheuvelAsked on February 07, 2013 at 09:19 AMWhen a user include a file, b.e. *.pdf or *.jpg it is stored in the database of Jotform; by opening the file the error-message is this:This XML file does not appear to have any style information associated with it. The document tree is shown below.<Error><Code>AccessDenied</Code><Message>Access Denied</Message><RequestId>21C9CE9ABD4A70D5</RequestId><HostId>o6V+Ug5pAgvPOekCm/uVViMSfgPj1ceT8jIdU3lz6XIo1M2/0pdL38l4gbyDMrJ7</HostId></ErrorCan you give me a clue?
- JotForm SupportabajanAnswered on February 07, 2013 at 09:31 AM
Yes, I got the same error while in your account and attempting to access the files uploaded via the form in question. I've submitted a ticket to get this sorted out for you.
Our apologies for any inconvenience caused.