Speed of upload governed?

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    ctphoto
    Asked on February 07, 2013 at 09:26 AM

    I have a file upload field on my form and ran some tests. Uploaded a large file (138MB) and it took about 28 minutes, it is pointed to my remote FTP server. Then I took the same file and uploaded it to the same FTP via a FTP application, it only took 15 minutes. Does JotForm govern the speed?

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    abajan
    Answered on February 07, 2013 at 10:24 AM

    Please have a look the thread Is JotForm the Right Choice for Uploading Large Files and let us know if you have further enquiries about this.

    Thanks.

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    aytekin
    Answered on February 07, 2013 at 10:30 AM

    No, we do not do anything to slow down the speed. Upload speed can depend on many things. So, it is impossible to compare your FTP server and jotform HTTP uploads. 

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    ctphoto
    Answered on February 07, 2013 at 11:29 AM

    So they way I understand it, the file is first uploaded to JotForm's server and is then "transferred" to my FTP server? So if during my test I use my form it is connecting to your server, thus depending on routing could be the slowdown? If I ping your server and my server I should see diffrent response times?

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    jonathan
    Answered on February 07, 2013 at 01:13 PM

    Hi,

    When you used the upload field, it is sure that the uploaded file will go to JotForm's server everytime. As mentioned already, JotForm does not cut any speed, -- so, any slow down factor should not be attributed to when connecting to the server. The slowdown is probably due to the client's side factors when connecting to the host(Jotform)

    If you ping the 2 host server, I am sure it will have different response times because they probably have a very different set of configurations (hardware, software, internet/network, and location)

    Hope this help. Inform us if you have further inquiry.

    Thanks.

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    ctphoto
    Answered on February 07, 2013 at 01:23 PM

    But if it was me doing the test FROM the same IP (yes, one through a browser and one through an FTP client) within minutes from each other this could still be a factor?

    >>so, any slow down factor should not be attributed to when connecting to the server. The slowdown is probably due to the client's side factors when connecting to the host(Jotform)

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    jonathan
    Answered on February 07, 2013 at 01:54 PM

    The factor that is affecting the difference is the protocol -- HTTP and FTP. And this is also probably affected by the internet service provider (the ftp and http service configurations on their end).

    To my knowledge http and ftp will always be different in performance. 

    Thanks.

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    ctphoto
    Answered on February 07, 2013 at 01:55 PM

    OK, thanks for clearing that up.

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    jonathan
    Answered on February 07, 2013 at 01:58 PM

    You're quite welcome. Please feel free to contact us again anytime for any other JotForm inquiry.

    Thanks.