Wrong PDF layout sent in email

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    dallasdku
    Asked on March 12, 2019 at 08:04 PM

    PDF in email is now in columnar format - not using format from PDF editor.

    Form: New Patient Intake

    PDF: NewPtMedHx

    Screenshot
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    jherwin
    Answered on March 12, 2019 at 09:21 PM

    Is that the PDF you got in your notification email? I checked your PDF preference and it's set to send the new layout. Also, notifications are configured correctly.

    Could you please test it again and let us know if the issue persists?

    Looking forward to your response.