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CarrieAsked on March 13, 2019 at 1:47 AM
Can you make an exception? I was out of the country (Germany) for seven weeks. I tried to renew when I got the Email from you all but for what ever re
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BJoannaReplied on March 13, 2019 at 3:58 AM
Your post was cut off.
I checked your account and it was downgraded to a Free plan on January 11th after 3 failed attempts to renew your subscription. You can simply re-upgrade your account by following the steps form this guide:
You previously had a Bronze yearly plan.