PDF copy of submissions - content all out of order and blank pages

  • UniOfSun
    Asked on March 13, 2019 at 5:07 AM

    Hopefully someone can help?

    When i receive PDF copies of submissions all the fields aren't in the same order as the form and there are blank pages and blocks of blank space - its there a way of sorting this is it pulls everything in tighter, in order and reduces page numbers down?

    THANKS

  • roneet
    Replied on March 13, 2019 at 6:33 AM

    May we know since when you are experiencing the issue? Could you please create a new PDF from the PDF editor and check if this resolves the issue.

    1552473164form Screenshot 10

    Thanks.



  • UniOfSun
    Replied on March 13, 2019 at 10:26 AM

    Thanks. It took a bit of time to redo the form, but it's working ok now.

  • roneet
    Replied on March 13, 2019 at 10:48 AM

    Let us know if you experience a similar issue again.

    Thanks.