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    I'm having trouble with the upload to Dropbox form

    Asked by chorsmon on February 07, 2013 at 10:50 AM
    Every time I try to upload a file the file starts to upload but then fails unless its very small - I'm invested I uploading rather large video files but can't get them to work at all...
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    JotForm Support

    Answered by jonathan on February 07, 2013 at 12:06 PM


    May we ask the file size you were trying to upload on your form that fails?

    I checked your form, and noted that the max file size setup on the upload field is 2GB. You may want to adjust it a bit on a considerable range. Uploading too large file at once may take time dependent of the network/internet speed -- and can possibly timed out if it takes too long.

    Please know that Dropbox current upload limit is about 150MB only. If you are trying to upload file sizes that ere exceeding this limit, it will probably fail.

    Please inform us if you have further inquiry.