Urgent - My published form now triggers an error!

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    CampusE
    Asked on February 07, 2013 at 12:14 PM

    For awhile, my form at http://form.jotformpro.com/form/30104958819964 WAS WORKING, but now it isn't.  This link was published to recruit employees for a very deadline drivien marketing program.

     

    But now, when someone clicks the link, they get the error shown in the screen capture.  I really need this link to be repaired, so that our prospects can continue using the existing link that is published.

     

    This is urgent because we are supporting a client employing our agency to set up a major program nationwide.

     

    Can someone just call me? 617-2420-9460, x5503

     

    Anthony Enslow

    Campus Entertainment

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    EduardoMendez
    Answered on February 07, 2013 at 12:36 PM

    Hi there, 

    I have cleared the cache of your forms and the problem should be solved.

    Please let us know if you need further assistance!

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    CampusE
    Answered on February 07, 2013 at 12:48 PM

    Thanks Eduardo,

     

    If there is anything that may have caused this on our end feel free to share.  Thanks also for the lightning response!

     

    -Tony

    Campus Entetrtainment

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    EduardoMendez
    Answered on February 07, 2013 at 01:07 PM

    Unfortunately, it is a rare occurance with some forms and it is not related to anything on your end.
    The solution is a simple cache clearing, and if you ever run into this issue again, please let us know and we'll be glad to assist you.

    Our apologies for the inconvenience!