I am having issues with the adobe sign widget. I successfully authenticated with my account but I get the following error ( see attached)

We do apologize for the inconvenience once more. 

May you please try authenticating using incognito mode? 

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Using incognito mode should help to use clear data and the problem  may not be there if it's related to cache or cookies. 

If the problem persists, I would kindly ask you to get the console report so we see if there is any error that avoid to save the authentication.  

These guides will help you getting the console and uploading the image: 

https://www.jotform.com/help/453-How-to-get-a-console-report-from-most-common-browsers

https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum

We will wait for your reply.

Hope this helps! But, get back to us if not.