What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Reached my account limits?

    Asked by erv55 on March 16, 2011 at 10:00 AM

    I received an email saying my account is over quota and will be disabled tomorrow at 12PM. I already upgraded and am no where near the 10GB limit???

     

    Please tell me this is a mistake!
    Thank you,
    erv55
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    JotForm Support

    Answered by liyam on March 16, 2011 at 06:46 PM

    Hello,

    I believe I have answered this already.

    I have checked your account and your account is not going to be disabled.

    Please disregard the email notice.

    Thanks.