-
Alan SteinAsked on March 13, 2019 at 8:46 PM
Hello,
Could you please move both forms from my account (eilmforms) to another account?
All source forms from the eilmforms account:
https://form.jotform.com/71147846226156
https://form.jotform.com/71237486335157
Move to the account owned by email address: onlineforms@eilm.org
Thank you!
Alan Stein
-
jherwinReplied on March 13, 2019 at 10:03 PM
Hey Alan - Even though you're using your email to request a form transfer. We can not move it for security purposes, please log in to your account and reply to this thread: https://www.jotform.com/answers/1760436 to confirm and so we can continue making your request.
We'll wait for your response.
-
eilmformsReplied on March 15, 2019 at 10:25 AM
Hello, I'm logged in as onlineforms@eilm.org and approve the transfer of forms from user eilmforms.
Thank you!
-
Kiran Support Team LeadReplied on March 15, 2019 at 12:17 PM
As I check your ajsccc account, it is already having 5 active forms with the free subscription. Please note that free account can only have 5 active forms and so we cannot move the forms to the account while the account ajsccc is having 5 active forms or free subscription. You may consider upgrading your account to a paid plan or delete any 2 active forms so that we can move the forms.
Thanks!