Export the Excel of the Form as there is an issue in Login

  • Profile Image
    sasithorn.brh
    Asked on March 13, 2019 at 09:41 PM

    วันนี้ระบบ jotfrom มีปัญหา ฉันไม่สามารถสร้างแบบฟอร์มผ่านเว็บไซต์ของคุณ 

  • Profile Image
    roneet
    Answered on March 13, 2019 at 10:27 PM

    On checking, I am not able to replicate any issue with your account. We were able to create a Demo Form.

    1552530294form.gif

    Have you tried the above process?

    Let us know the browser console logs so that we could check if there is any error.

    https://www.jotform.com/help/453-How-to-get-a-console-report-from-most-common-browsers

    https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum

    Looking forward to your response.

    Thanks.

  • Profile Image
    sasithorn.brh
    Answered on March 13, 2019 at 11:43 PM
    My form previously created is not in the system 3 form
    And I try to create a new user to login It can not log in, notifying
    that the system has failed.
    And I try to create a new user to login It can not log in, notifying
    that the system has failed.
    [image: image.png]
    ในวันที่ พฤ. 14 มี.ค. 2019 เวลา 09:27 Jotform
    เขียนว่า:
    ...
  • Profile Image
    sasithorn.brh
    Answered on March 13, 2019 at 11:43 PM
    And I try to create a new user to login It can not log in, notifying that
    the system has failed.
    [image: image.png]
    ในวันที่ พฤ. 14 มี.ค. 2019 เวลา 09:46 sasithorn kaewsaiporn <
    sasithorn.brh@gmail.com> เขียนว่า:
    ...
  • Profile Image
    sasithorn.brh
    Answered on March 13, 2019 at 11:43 PM
    [image: image.png]
    ในวันที่ พฤ. 14 มี.ค. 2019 เวลา 09:48 sasithorn kaewsaiporn <
    sasithorn.brh@gmail.com> เขียนว่า:
    ...
  • Profile Image
    Richie_P
    Answered on March 14, 2019 at 01:00 AM

    I have checked your account and it seems you have created a form https://www.jotform.com/90718447258466 as a guest user. However,that account was auto suspended by the system.

    Kindly post your screenshots using this guide:How-to-add-screenshots-images-to-questions-to-the-support-forum

    You should be able to login to your account using the username sasithorn.brh and create your form again.

    May we know what kind of form do you want to create so that we can assist you?

    You may also check our available templates at this link  https://www.jotform.com/form-templates/

    Looking forward for your response.

  • Profile Image
    sasithorn.brh
    Answered on March 14, 2019 at 06:43 AM
    I would like to bother you. You can extract the data as a File Excel from
    my created 3 form because it contains important information. Please.
    ในวันที่ พฤ. 14 มี.ค. 2019 เวลา 09:27 Jotform
    เขียนว่า:
    ...
  • Profile Image
    roneet
    Answered on March 14, 2019 at 07:12 AM

    Could you please share the Form URL of the other 2 Forms with us. On checking the data of the Form www.jotform.com/90718447258466 I could not find any submission data.

    Do you have the submission in the other 2 Forms?

    Looking forward to your response.

    Thanks.

  • Profile Image
    sasithorn.brh
    Answered on March 19, 2019 at 06:43 AM
    https://form.jotform.me/90362519285461
    https://form.jotform.me/90238077938467
    https://form.jotform.me/90271719397466
    Please
    ในวันที่ พฤ. 14 มี.ค. 2019 เวลา 18:12 Jotform
    เขียนว่า:
    ...
  • Profile Image
    sasithorn.brh
    Answered on March 19, 2019 at 06:43 AM
    I ask for help. Please help me extract Excel data in this link for me. It
    is very important information. I have a need to use.
    Also, I am consulting with the management to pay annually. Because the
    program is very easy to use and answers most of us
    https://form.jotform.me/90362519285461
    https://form.jotform.me/90238077938467
    https://form.jotform.me/90271719397466
    Please
    ในวันที่ อ. 19 มี.ค. 2019 เวลา 16:53 sasithorn kaewsaiporn <
    sasithorn.brh@gmail.com> เขียนว่า:
    ...
  • Profile Image
    roneet
    Answered on March 19, 2019 at 08:41 AM

    The account to which these Forms belong is sasithorn_SRH. You may reset the password of this account if you do not remember the password. We cannot extract the data from the Forms of another account. The request for an operation on the Forms should come from the Form owner.

    Related Guide:

    https://www.jotform.com/help/489-How-to-reset-the-password

    Thanks.