Form URL link is not working

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    Asked on March 14, 2019 at 11:31 AM

    When I go to copy the link to the browser or email the form's link, it gives me an error message when I try to open the link. Is there something I'm doing wrong?

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    Answered on March 14, 2019 at 01:06 PM

    I have tested your form link and it is working at my end.

    Here is a screenshot:

    May we know the error message you have received when viewing your form?

    May we know what browser are you using to view the form?

    Looking forward for your response.

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    Answered on March 14, 2019 at 01:11 PM

    I am using both Google Chrome and tried bing. 

    It says the IP address can't be found when I copy and paste the link into the web browser. 

    It also says this -->    

    This site can’t be reached’s server IP address could not be found.


    • Try running Windows Network Diagnostics.
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    Answered on March 14, 2019 at 02:32 PM

    Please check the DNS settings of your Internet service provider. This might be a security issue on your network that is blocking access to JotForm.

    Kindly check this link for more information:

    You can also check this article:

    Please give it a try and let us know if the issue still remains.