Form URL link is not working

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    rjago1
    Asked on March 14, 2019 at 11:31 AM

    When I go to copy the link to the browser or email the form's link, it gives me an error message when I try to open the link. Is there something I'm doing wrong?

  • Profile Image
    Richie_P
    Answered on March 14, 2019 at 01:06 PM

    I have tested your form link and it is working at my end.

    Here is a screenshot:

    May we know the error message you have received when viewing your form?

    May we know what browser are you using to view the form?

    Looking forward for your response.


  • Profile Image
    rjago1
    Answered on March 14, 2019 at 01:11 PM

    I am using both Google Chrome and tried bing. https://form.jotform.com/rjago1/GuessWhoRound1 

    It says the IP address can't be found when I copy and paste the link into the web browser. 

    It also says this -->    

    This site can’t be reached

    form.jotform.com’s server IP address could not be found.

     

    • Try running Windows Network Diagnostics.
    DNS_PROBE_FINISHED_NXDOMAIN
  • Profile Image
    Richie_P
    Answered on March 14, 2019 at 02:32 PM

    Please check the DNS settings of your Internet service provider. This might be a security issue on your network that is blocking access to JotForm.

    Kindly check this link for more information:https://www.mobipicker.com/dns_probe_finished_nxdomain/

    You can also check this article: https://www.wiknix.com/how-to-fix-dns_probe_finished_nxdomain-in-chrome/.

    Please give it a try and let us know if the issue still remains.