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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Matrix PDF Question

    Asked by cardiojost on February 07, 2013 at 02:36 PM

    I have attached my web page below.  Under "Patients" then under "Medication Form" I have added a matrix format for patients who have a few medications or many medications.  My question is, how do I get this form to PDF without all the blank forms, only show the one that is picked - a., b., c., d, etc.  Currently every field shows up when it is submitted.  I want to PDF this form, but every field shows, even if they are not used/blank or empty?


    Scott J



    Page URL:

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    JotForm Support

    Answered by EltonCris on February 07, 2013 at 06:09 PM

    Hi Scott,

    You can hide empty fields via Submissions Settings before getting your Submissions PDF.

    Just go to your My Forms page > Select a Form > Click Submissions

    On the next page, select the Gear Looking icon (settings), then make sure Auto Hide Empty Fields is selected.

    Let us know if this doesn't help out. Thanks!

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    Answered by jagarolik on June 26, 2013 at 01:33 PM

    Is there a way for this to hide empty rows in a matrix?

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    JotForm Support

    Answered by Welvin on June 26, 2013 at 03:33 PM


    Good day! Please open a separate thread for your concern.