What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form Availability Problem

    Asked by ualv on February 07, 2013 at 06:13 PM

    This 3 forms doesn't work. They've beeing working fine till today's morning. They do not open since 11 hours ago.

    http://form.jotformpro.com/form/22464292900956

    form.jotformpro.com/form/22447284837967

    http://form.jotformpro.com/form/22473134023947

    i've tried the www and the .net . None is a solution.

    This is urgent.

    I'm loosing submissions 'cause the page isn't avaiable.

    Page URL:
    http://www.uab.pt/web/guest/estudar-na-uab/oferta-pedagogica/alv/candi<br/>daturas/extensao-universitaria-cultural

  • Profile Image
    JotForm Support

    Answered by EltonCris on February 07, 2013 at 08:07 PM

    Hi,

    Thanks for reporting. I have forwarded your urgent issue to our technical team for a quick resolution. They'll update you here once it's fixed.

    Our apologies for the inconveniences caused.

  • Profile Image
    JotForm Support

    Answered by NeilVicente on February 15, 2013 at 06:06 AM

    @ualv

    A recent update made to the form builder script has caused this error. We have temporarily reverted the update until we have fixed the codes that caused the error.

    Your form should now work perfectly. Sorry for the inconvenience.