We are sad! Only one submission is allowed. Multiple shipments are closed in this form.

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    CappadociaBalloons
    Asked on March 15, 2019 at 05:27 AM

    We are sad! Only one submission is allowed. Multiple shipments are closed in this form.

    I am seeing that error if ı choose more than 1 product can you help?

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    ashwin_d
    Answered on March 15, 2019 at 05:54 AM

    I did check your form which you have embedded in your webpage and found that you have selected "Email" field of form as "Unique Question". Please check the screenshot below:

    1552643307uniqueq.gif

    That is the reason what is causing this issue. If another user use the same email address and submit form, submission will not be accepted. Please select "No Check" in "Unique  Question" and that will solve your problem.

    You may also like to take a look at the following guide for more information on how "Unique Question" feature works:  https://www.jotform.com/help/223-How-to-set-Form-Limits-Based-on-a-Unique-Question

    Hope this helps.

    Do get back to us if you have any questions.