bug on notification email set up

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    Asked on February 07, 2013 at 06:31 PM

    Hi, I am setting up an email notification and the recipients email is default, but when I change it and test send, it still goes to the original email, not the new one I entered.


    The other question I have is, can I move a form to a new account without creating it from scratch again?

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    Answered on February 07, 2013 at 08:22 PM


    Please make an actual submissions with your form in order to test the new recipient email address entered on your form notification settings. Using the Test Email function will only send a test notification to the email address associated with your account. 


    Yes, you can clone the form using its URL into another account. Here's a guide: How to Clone a Form from a Web Page

    Let us know if you have any other questions or concerns. Thanks!