How do I cancel recurring payments?

  • Kp
    Asked on March 15, 2019 at 9:17 AM

    I want to stop recurring payments

  • Richie JotForm Support
    Replied on March 15, 2019 at 11:11 AM

    You may contact the form owner bcato regarding your subscription by replying to the email notification you have received or you may cancel your recurring payment in Square.

    May we know if you have received an email invoice form us? If yes, you may click Cancel your subscription in that email.

    Screenshot:

    How do I cancel recurring payments? Image 1 Screenshot 20

    Hope this information helps.

    If you need further assistance, let us know.




  • Kp
    Replied on March 15, 2019 at 12:43 PM
    I contacted the seller and he said cancel it through my bank.My bank says they could not cancel the reacquiring payments. I don't have square. I filled out a application and put my info in. So can you cancel for me and give me a receipt of you canceling for my records.
    Thank you
    ________________________________
    ...
  • Richie JotForm Support
    Replied on March 15, 2019 at 1:55 PM

    May we know the form you filled up?

    Unfortunately, we can't cancel your subscription at our end. We would recommend you contact your form owner again and let him cancel the recurring subscription.

    Hope this information helps.