required field data is missing in the submission

  • USTAKY
    Asked on March 15, 2019 at 11:35 AM

    https://form.jotform.com/90552972260155

    My form has several options for date/location of event that participant plans to attend.  The field "Select up to 4 Sessions for Savings" is set as required, however the first registration that came through, this field is blank.

    What am I missing?  Help, please.

  • Richie JotForm Support
    Replied on March 15, 2019 at 1:25 PM

    I have checked your form submission and it seems that the required "Select up to 4 Sessions for Savings" field is missing.

    I have tried to replicate the issue at my end but to no avail. The form will not submit unless I fill in the required field.

    required field data is missing in the submission Image 1 Screenshot 20

    May we know if your form is embedded to a web page?

    I have cleared your form cache.Can you please test your form again and let us know if the issue still remains?

  • USTAKY
    Replied on March 18, 2019 at 2:54 PM

    Thank you, I will let you know when I get another submission.  I get the same thing you do when testing.