required field data is missing in the submission

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    Asked on March 15, 2019 at 11:35 AM

    My form has several options for date/location of event that participant plans to attend.  The field "Select up to 4 Sessions for Savings" is set as required, however the first registration that came through, this field is blank.

    What am I missing?  Help, please.

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    Answered on March 15, 2019 at 01:25 PM

    I have checked your form submission and it seems that the required "Select up to 4 Sessions for Savings" field is missing.

    I have tried to replicate the issue at my end but to no avail. The form will not submit unless I fill in the required field.

    May we know if your form is embedded to a web page?

    I have cleared your form cache.Can you please test your form again and let us know if the issue still remains?

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    Answered on March 18, 2019 at 02:54 PM

    Thank you, I will let you know when I get another submission.  I get the same thing you do when testing.