I can't scroll through my submissions

  • Harvey2019
    Asked on March 15, 2019 at 4:36 PM

    Hello

    On my Hemispheric Checklist form, I am unable to click through the various submissions. when I click the green arrow nothing happens.

    Can you please advise?

    Many Thanks

    Harvey 

  • Mike_G JotForm Support
    Replied on March 15, 2019 at 6:16 PM

    Are you referring to the "Green Arrows" on the submissions page of your form?

    1552687631t18 06 33 Screenshot 10

    I see two forms owned by your account. The most recent form you have updated only has 1 submission and the other has 9 submissions.

    The Green Arrow may appear to be not working when there is only 1 submission on the form. Or, if it has multiple submission, it may appear to be not working if there is nothing next or previous submission to the submission already being shown.

    If those were not the cases in your form, may we know which form in your account are you having the issue you described, please?

    Also, if you can send us a screenshot of your browser with its console opened, that would be appreciated.

    How-to-Post-Screenshots-to-Our-Support-Forum

    How-to-get-a-console-report-from-most-common-browsers