Can I retrieve submissions from a form I've changed?

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    Asked on February 07, 2013 at 11:52 PM

    I had 24 submissions with payments for a form that I created. I had to change the form and when I did, all my submissions went away. Is there a way to revert to the old form or at least retrieve the submissions from that form? I need to provide info from the submissions to prove that I received those payments. Please help. Thank you.

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    Answered on February 08, 2013 at 02:36 AM

    Unfortunately, you can no longer retrieve those files. It is always recommended to just clone a form (with submissions) when you try to make changes.

    If you have set a notification alert for those submissions, then you might want to take a look at your email address for the submission details.

    Sorrry for the inconvenience.