- tamjamsAsked on February 07, 2013 at 11:52 PM
I had 24 submissions with payments for a form that I created. I had to change the form and when I did, all my submissions went away. Is there a way to revert to the old form or at least retrieve the submissions from that form? I need to provide info from the submissions to prove that I received those payments. Please help. Thank you.
- JotForm SupportGoldoAnswered on February 08, 2013 at 02:36 AM
Unfortunately, you can no longer retrieve those files. It is always recommended to just clone a form (with submissions) when you try to make changes.
If you have set a notification alert for those submissions, then you might want to take a look at your email address for the submission details.
Sorrry for the inconvenience.