User name: copernicancoach

  • Cathy Streitwieser
    Asked on March 17, 2019 at 7:17 PM

    Login suspended - can you help me?


    I'm sure I tried to use my email address instead of the user name and screwed this up.

  • Bitia JotForm Support
    Replied on March 17, 2019 at 8:48 PM

    These forms were found on your account as suspicious of phishing activity because you're collecting user credentials.


    http://www.jotform.us/form/90496351384160

    http://www.jotform.us/form/83076742293159

    15528700362019 03 17 1841 Screenshot 10

    Gathering these types of data violates our Terms of Use.

    Asking for an access code to conditionally show/hide fields within your form is okay. However, you should refrain from using "password" as your label to avoid being flagged by our phishing detector. Kindly change it to something similar like an "access code". Other than that, no other kinds of passwords or user credentials are allowed to be collected.


    We’ve removed the offending fields on your forms and lifted the suspension on your account. Please refrain from making new forms that is against our terms to avoid this kind of inconvenience.