Verify account email link

  • Melissa
    Asked on March 18, 2019 at 8:56 AM

    I spent hours creating a form, and PayPal was not working. I thought if I changed us to a different email address (that I could check more easily), that would help me be able to click a Verify link faster. I appeared to have changed it fine, but now the verify link takes me to Page Not Found and the whole account seems to have vanished! Please, I need a call from Jot Form to get back the account and not lose all my work.

  • jonathan
    Replied on March 18, 2019 at 9:24 AM

    We currently do not have live support via phone. Please continue using our support forum or the email for any assistance you need.

    As to your current inquiry, it is possible you were using a wrong username to log in at JotForm https://www.jotform.com/login

    I checked using your email and I found it is associated to the username RunningMantaRays


    You can log in using the username/ password at https://www.jotform.com/login

    Let us know if you need further assistance.