Autoresponder email based on selectbox in form

  • vinsoncs
    Asked on March 18, 2019 at 9:17 AM

    Good morning,

    I was wondering if there is a way to send custom autoresponders based on a checkbox selection in the form?

    I will have several downloads available and would like to use one form, based on the download selected, the end user would receive a specific email w/ a download link to the file.

  • AndrewHag
    Replied on March 18, 2019 at 9:46 AM

    Yes, you can use conditional emails to achieve your requirement. First, create an Autoresponder emails for each template then go to Settings > Conditions > Change Email Recipient and set the condition below:

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    Then you can choose one of the Autoresponder emails based on the user response.

    Here are the guides: https://www.jotform.com/help/167-How-to-Send-Email-Based-on-User-s-Answer

    https://www.jotform.com/help/430-How-to-Edit-the-Email-Template-for-Notifications-and-Autoresponders