Can't access account, I need to reset the password.

  • Nicolle Campbell
    Asked on March 18, 2019 at 3:45 PM

    I have tried multiple times to access the account I am a user on without success.  I have received the message that a link was successfully sent to my email but it never arrives.  I had our administrator verify my username to be:

    ncampbell


    my email address is ncampbell@hosparus.org

    I need my password reset so I can get it because I can't remember it after being on leave for some time.

  • David JotForm Support Manager
    Replied on March 18, 2019 at 5:32 PM

    We apologize for any inconvenience. We will be glad to assist you with this. Please note that the email address, registered in the account username "ncampbell", is "nccampbell79@yahoo.com".

    So, please try to reset the password again, and check that email address. Let us know if you need more help.