Viewing submissions page: at first I see a submission, but after a couple of seconds, everything disappears.

  • mikehenrysr
    Asked on March 18, 2019 at 5:02 PM

    When I click to see the submissions for the Marketplace Mission Trip Feedback form, at first I see a submission, but after a couple of seconds, everything disappears and I see a warning telling me no records are found using my search query.1552943097Screen Shot 2019 03 18 at 4 Screenshot 10answers Screenshot 21The problem went away for a while yesterday and I got the information I wanted. But then when I went back to it today, I got the error. So I included the screen shot above. Let me know what else you want me to do. Thanks.

  • David JotForm Support Manager
    Replied on March 18, 2019 at 7:11 PM

    We apologize for the inconvenience. There are 10 submissions so far in the form. Could you please log out, clear your browser's cache, and log back into your account?

    If the issue persists, please take a screenshot of the browsers console log report: https://www.jotform.com/help/453-How-to-get-a-console-report-from-most-common-browsers

    Then share it on this thread: https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum