How can I create conditional formatting denying a response that isn't correct?

  • michaelandlianna
    Asked on March 18, 2019 at 8:48 PM

    Hello,


    I am creating a form for wedding RSVP. I am using a lot of conditional formatting so that users start by entering postal codes and then it unlocks a unique journey for however many guests they are allowed.

    I want to create a rule where if someone enters a postal code that isn't on our list, it asks them to try again. Is this possible? Closest I could find was enable/require and disable submit, but that would require them to go through all questions first.


    Thank you,

    Michael

  • David JotForm Support Manager
    Replied on March 18, 2019 at 10:11 PM

    We don't have such a feature. You would have to create a condition to evaluate each postal code in your list, so if the postal code that is entered is different, then you could hide the submit button and show a warning, example:

    1552961435condition Screenshot 10

    Let us know if you need more help.