How do I put a recurring credit card payment option in the Stripe Widget?

  • tarasteeves
    Asked on March 19, 2019 at 11:44 AM

    Can I talk with some via chat?

    How do I put a recurring credit card payment option in the Stripe Widget? 

  • roneet
    Replied on March 19, 2019 at 1:06 PM

    JotForm chat is available for paid users at My forms and Pricing page at the right bottom corner. But, we will gladly assist if you post your question here. Can you please provide us with the link to your form, so we could check it closer? 

    We will wait for your reply.

    Thank you.

  • Berenpop
    Replied on March 26, 2019 at 6:33 AM

    I just paid, but there is no chat visible. How to see?

  • Welvin Support Team Lead
    Replied on March 26, 2019 at 8:37 AM

    I'm sorry, but the chat is open based on the number of support questions in our forum and the number of supporters connected. It's currently disabled, but someone might connect soon. Please refresh your page to see the chat icon.

    Also, we can help you here. Do you have any issue with your form? Do you need help with your account? 

  • tarasteeves
    Replied on March 26, 2019 at 9:43 AM
    How do I put a reoccuring credit card pay option in the Stripe Widgett?
    *Tara Steeves*
    Child Sponsorship & Fundraising Director
    Drop Inn Ministries
    +44 (0) 28 3778 9406
    info@dropinn.net
    Drop Inn Ministries
    Drop Inn Ministries is a limited company registered in Northern Ireland,
    Isle of Man, Ireland, United States of America.
    Registered number: 101694
    Registered office: 123 Keady Rd. Armagh, County Armagh, Northern Ireland,
    BT60 3AD
    ...
  • tarasteeves
    Replied on March 26, 2019 at 9:43 AM
    When I make changes to my forms it is not saving my changes. This has
    happened a few times and someone from your company had to clear the cashe.
    Can this be fixed so I don't need to keep having to contact someone.
    *Tara Steeves*
    Child Sponsorship & Fundraising Director
    Drop Inn Ministries
    +44 (0) 28 3778 9406
    info@dropinn.net
    Drop Inn Ministries
    Drop Inn Ministries is a limited company registered in Northern Ireland,
    Isle of Man, Ireland, United States of America.
    Registered number: 101694
    Registered office: 123 Keady Rd. Armagh, County Armagh, Northern Ireland,
    BT60 3AD
    ...
  • Welvin Support Team Lead
    Replied on March 26, 2019 at 11:01 AM

    Is this for the North American Child Sponsorship Donations form? I checked the form, and you have already configured the recurring payment option in it. Your Stripe account is connected too, so this should work now as configured.

    15536122512019 03 26 009 Screenshot 10

    Are you looking to configure the recurring payment the other way? Like variable pricing based on the calculation widget? You can also do that. Here is a guide that would help you to it on the form.

    https://www.jotform.com/help/376-Setting-up-a-Custom-Recurring-Donation-Form 

    As for the changes, I see you have a thread about this a few days ago. You should update the thread to inform us that the problem still persists. Creating a new thread won't help you as that would only create confusion and different answers. We do collaborate before posting our reply for the same issue, but it is best to just update the original thread instead of creating a new one. Thank you for kind understanding on this.

    Here's your thread: https://www.jotform.com/answers/1766518-Ive-made-changes-to-my-Isaacs-Tour-Form-but-when-I-click-preview-page-the-changes-are-not-showing 

  • tarasteeves
    Replied on March 26, 2019 at 11:43 AM
    Yes, thank you. Can I tell what Im trying to accomplish
    I need for my customers to pick monthly reoccurring subscription, a yearly
    reoccurring subscription, a option to give a one off donation. Some people
    will sponsor multiple children so I need to calculate the #of children,
    their payment choice and somewhere where it shows a total. I cant figure it
    out.
    *Tara Steeves*
    Child Sponsorship & Fundraising Director
    Drop Inn Ministries
    +44 (0) 28 3778 9406
    info@dropinn.net
    Drop Inn Ministries
    Drop Inn Ministries is a limited company registered in Northern Ireland,
    Isle of Man, Ireland, United States of America.
    Registered number: 101694
    Registered office: 123 Keady Rd. Armagh, County Armagh, Northern Ireland,
    BT60 3AD
    ...
  • roneet
    Replied on March 26, 2019 at 1:23 PM

    I am not sure if I have understood your question correctly. Do you want to implement a calculation logic based on the number of children and then pass this calculation to the recurring price?

    Here is a demo Form:

    https://www.jotform.com/90671627321960

    In this Form based on the product the price is calculated and then the final amount is passed to the Monthly recurring subscription.

    Along with the two option(Monthly/Yearly) that you have in the Form you want to configure this custom price donation too?

    Could you please brief us on your requirement a bit so that we could guide you further.

    Thanks.