When a form is submitted, it stays on the thank you page, not resetting automatically for the next person coming in the door, without me manually rese

  • chkcollins
    Asked on March 19, 2019 at 12:00 PM

    Hi, I have created an open house registration form for use at the front door when people come in where the ipad may be unattended. 


    When a form is submitted, it stays on the thank you page, not resetting automatically for the next person coming in the door, without me manually resetting it?

  • David JotForm Support
    Replied on March 19, 2019 at 1:20 PM

    The form doesn't refresh on its own once submitted.  The only way to ensure the form is reopened after submission, change the thank you page URL to the form URL:

    https://www.jotform.com/help/499-How-to-Edit-Thank-You-Page-Settings

    That way the form redirects back to itself once submitted.

  • chkcollins
    Replied on March 19, 2019 at 5:21 PM

    Got it thank you