How to retain forms when subscription is canceled?

  • WilCoGS
    Asked on March 19, 2019 at 12:05 PM

    We only use JotForm for about 3 months a year, for our Seminar registration.

    I just canceled the subscription, but I want our forms to be retained so we can use them again next year. 

    Did I do that correct?


    Thank you for all your help

  • Richie JotForm Support
    Replied on March 19, 2019 at 1:30 PM

    I have checked your account subscription and it seems you're scheduled for a downgrade.

    Your forms will not be removed when you cancel your subscription.

    JotForm is a recurring subscription service in which you may upgrade or downgrade anytime.

    Hope this information helps.

    If you need further assistance, let us know.