PDF editor: Fields are placed randomly in the PDF document

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    Asked on March 19, 2019 at 12:49 PM

    Hello there, 

    When i am downloading a copy of a submitted form (PDF)--  The phones number are not being displayed under the individual's name. They are being placed randomly throughout the downloaded form. Can this issue be resolved?

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    Answered on March 19, 2019 at 02:20 PM

    Could you let us know the form ID/URL that you are experiencing the issue so that we can guide you in the right direction? Please try creating a new PDF document in the PDF editor and see if that helps.

    We will wait for your response. Thank you!